Data protection

BILBAO EKINTZA EPEL hereby informs the users of its website www.bilbaobizkaiacard.com about its personal data protection policy, so that the users can freely and voluntarily decide whether they wish to provide BILBAO EKINTZA EPEL with the personal detail which may be required from them or which may be obtained when subscribing or registering for any of the services offered by BILBAO EKINTZA EPEL.

Therefore, users are thus informed and agree to the processing of their personal data collected and to the incorporation of that data in the respective files owned by BILBAO EKINTZA EPEL and for which the latter is responsible. BILBAO EKINTZA EPEL therefore provides the users with the appropriate technical resources to access this Data Protection clause or any other relevant information. Except where indicated to the contrary, answering the questions on personal data is voluntary and not answering does not imply any decrease in the quality or quality of the relevant services.

Users are likewise informed that the data provided will be included in files for which BILBAO EKINTZA EPEL is responsible and for the purpose of: maintaining the contractual relationship established as applicable with EKINTZA EPEL to manage, administer, provide, expand and improve the services that the user decides to subscribe or register for or use; adapting those services to the preferences and tastes of the users, studying the use of the services by the users, and designing new services related to those services. Users hereby agree to be sent updates of the services and to be sent, by traditional and electronic means and pursuant to Article 21 of the Information Society Services and Electronic Commerce Act 34/2002 of 11 July, commercial, operational and technical information on the products and services offered by BILBAO EKINTZA EPEL. The purpose of the gathering and automated processing of personal data likewise includes the sending out of survey forms that the user shall not be obliged to answer.
BILBAO EKINTZA EPEL has adopted the personal data protection security levels required by law and has installed all the available technical measures and means to avoid the loss, misuse, altering, unauthorised access and theft of the personal data provided to BILBAO EKINTZA EPEL. Nonetheless, users should be aware that Internet security measures are not foolproof.

Users have by law and may exercise the rights to access, cancel, rectify and oppose the use of their personal data. The user may exercise those rights by writing to Navarra 5, 48001Bilbao. Furthermore, the user may likewise revoke the consent given to receive commercial communication pursuant to Act 34/2002.